Shipping Policy

Lydia & Lace Co. LLC Shipping Policy
Effective Date: July 1, 2026
Thank you for shopping with me! I am committed to delivering your order as quickly and safely as possible. Please review my shipping policy below for important details regarding processing times, shipping methods, and delivery expectations.
Order Processing Time
All orders are processed within 5 business days of purchase, excluding weekends and holidays. During high-volume periods (such as major sales, holidays, or new collection launches), processing times may be slightly extended. You will receive a confirmation email with tracking information as soon as your order ships.
Order Changes & Cancellations
Please review your order carefully before completing your purchase. Requests for item changes, sizing adjustments, or cancellations can only be accommodated within 12 hours of purchase. Once this 12-hour window closes, your order is locked into my fulfillment system and cannot be modified or canceled.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and clearly displayed at checkout.
  • Standard Shipping (U.S.): 3–7 business days after processing.
  • Expedited Shipping (U.S.): 2–3 business days after processing.
Please note that delivery timelines are estimates and may vary due to unexpected carrier delays.
Shipping Locations & Tracking
I currently ship to all U.S. states. Once your order leaves my facility, a tracking number will be automatically emailed to you so you can monitor your shipment's progress.
Lost, Stolen, or Delayed Packages
Lydia & Lace Co. LLC is not responsible for packages that are lost, stolen, or delayed once they have been handed over to the shipping carrier. If your tracking status shows "Delivered" but you have not received your package, please contact the carrier directly to file a claim.
Once a package is marked as "Delivered" by the carrier, I am no longer responsible for theft or missing items. If you have concerns about package safety at your delivery address, please contact me prior to shipment to request signature-required delivery (additional carrier fees may apply).
Incorrect Address Entries
Please ensure your shipping address is completely accurate before completing your checkout. I am not responsible for orders shipped to incorrectly entered addresses.
If a package is returned to me by the carrier due to an incorrect or incomplete address provided at checkout, the customer will be responsible for the additional shipping costs to reship the order. If you notice an error in your address, please contact me immediately at lydiawalz@lydiaandlaceco.com, and I will make every effort to update it if the order has not yet shipped.
Contact Me
If you have any questions regarding your order or my shipping practices, please reach out to me:
  • Email: lydiawalz@lydiaandlaceco.com
  • Customer Support Hours: Mon–Fri, 9:00 AM – 5:00 PM EST (Emails answered within 24 hours)